Skip to Main Content
Customer Care

Contact Us

If you have a question about a product or your order, please contact our Comfort Specialists by sending an e-mail, by calling (toll-free), faxing or by writing to us at the address below.

E-mail: E-mail us
Phone: 1-800-240-7076
Fax: 1-314-569-8471
Soft Surroundings
c/o Customer Service
1100 N Lindbergh Blvd
St. Louis, MO 63132

Our Comfort Specialists are available:
Monday-Friday: 8am to 10pm (CST)
Saturday-Sunday: 8am to 6pm (CST)

Live Chat

Chat live with our customer care specialists! If you have a question, just look for the button in the upper left corner under the Customer Care drop-down, or on each product page. Hours of operation vary.