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Customer Care

Contact Us

If you have a question about a product or your order, please contact our Comfort Specialists by sending an e-mail, by calling (toll-free), faxing or by writing to us at the address below.

E-mail: E-mail us
Phone: 1-800-240-7076
Fax: 1-314-569-8471
Soft Surroundings
c/o Customer Service
1100 N Lindbergh Blvd
St. Louis, MO 63132

We pride ourselves on providing the highest quality service.  We are available to assist you 7 days a week, 24 hours a day. 

Live Chat

Chat live with our customer care specialists!  If you have a question, click here, or just look for the button in the upper left corner under the Customer Care drop-down, or on each product page.