Merchandise CreditOnce a returned item has been received at our distribution center, it will take seven to ten business days to receive your refund. If you have a question about your refund, please e-mail us or call 1-800-240-7076 (toll free).
Redeem a merchandise creditMerchandise credits are numbered and can be redeemed online, over the phone and in the store.
What is the balance on my merchandise credit?Check the remaining balance on your merchandise credit.
Lost or stolen?
We cannot replace a lost or stolen card unless you
- We will issue a replacement card for the remaining balance only.