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FAQ's - Product Q&A

What is Product Q&A?

 Q&A is a new feature offered on our Beauty & Fragrance product pages to help answer any questions you, or others, may have about a particular item. It's easy to ask, or answer, beauty's how:

Browse Beauty
Find a beauty product from our Beauty & Fragrance category using either the search box at the top right corner of this page, or by navigating to the product's page. Once you reach the page, look for the "Product Q&A" tab at the bottom of the page. After clicking on the tab, you will be given the options to view all Q&A for this product, or ask a new question.

Ask & Answer
To ask a new question, click the "Ask a New Question" button. To answer an existing question, click on the question you wish to respond to. An "Answer This Question" button will then appear. After clicking either button, you will then be asked to Log In to ask your question if you are not logged in already. Fill in the form, being as detailed and specific as possible.

Preview your comments. If you are satisfied with it, click "Submit". Questions and answers are generally posted within two to four business days.