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FAQ's - Pricing Policy

Pricing Policy

The “Was” price are prior offering prices, which means that a product was offered on our website at that price, although we may not have sold significant units of products at those prices.

The “You Save” price and percentage savings offered are discounts from “Was” prices and are valid on selected styles of products unless otherwise indicated. Our “Was” prices and “You Save” prices are based on a number of factors that include seasonality, cost, profit margin, expected demand, inventory levels, purchasing activity, sales performance, competition, and promotional activity. Based on these factors, some “Was” prices may not have been in effect during the past 90 days, and prices may have been subject to intermediate markdowns. Both the “Was” prices and “You Save” prices are our own offering prices on our own products.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Soft Surroundings reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

Markdown & Final Sale are items ending in the price of .97, .98, and .99 ONLY. Final sale items are noted on the site. Sale items priced as marked. Final Sale purchases may not be exchanged or returned.

At this time, our website is not real-time. Current stock information is updated once per day. 

If you need to know whether an item is currently in stock, please e-mail us or call 1-800-240-7076 (toll free) and we will be happy to tell you this information.