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FAQ's - Customer Care

Contact Us

If you have a question about a product or your order, please contact our Style and Service Specialists by sending an e-mail, by calling (toll-free), faxing or by writing to us at the address below.

E-mail: E-mail us
Phone: 1-800-240-7076
Fax: 1-314-569-8471
Soft Surroundings
c/o Customer Service
2280 Schuetz Rd.
Ste. 100
Maryland Heights, MO 63146

We pride ourselves on providing the highest quality service.  Our Customer Service hours are:

7am-9pm CST Monday-Friday

Live Chat

Chat live with a Style and Service Specialist!  If you have a question, look for the link at the bottom of the screen under the Customer Care link, available during our customer service hours.