Skip to main content

How Can We Help?

Have a question about an order, return, product, or something else? Our Customer Care team is here to help. Choose the contact option that works best for you.

Customer Care Hours: 8 AM–10 PM ET, 7 days a week

Call or Chat Us

Speak with a team member at 800-240-7076.

Let's chat

Send a Message

Questions about orders, products, shipping, returns, or exchanges?

Submit Message

Email Us

Reach out to our Customer Care customerservice@softsurroundings.com

Email Customer Care

Privacy Request

Submit a request about your personal information or privacy rights.

Submit Privacy Request